Reservations
General inquiries and/or hotel and dining reservations.
Guest Experience
Monday – Friday: 9am-5pm
To share feedback or a concern regarding a recent visit.
Concierge
Casino Credit
Groups & Conventions
Wheelchair & Scooter Rentals
Looking for a quick answer to your question? Check out our Frequently Asked Questions for the scoop. Want to request an in-kind or monetary donation? Please follow the instructions on our Charitable Donations page. Still need some help? Reach out to us via email or phone.
Reservations
General inquiries and/or hotel and dining reservations.
Guest Experience
Monday – Friday: 9am-5pm
To share feedback or a concern regarding a recent visit.
Concierge
Casino Credit
Groups & Conventions
Wheelchair & Scooter Rentals
If you are attempting to request a PIN reset or information regarding your player account – please note we are unable to do this via email, phone, or online. You must visit our Ocean Rewards desk for PIN resets or account information so that we may verify your personal information.
The Work Number from Equifax helps privately and quickly provide automated income and employment verifications 24 hours a day, 7 days a week to help keep your life moving!